Refund Process
We will begin processing your refund within three business days once we confirm the eligibility. However, please note that the credited amount may take between 7 to 15 business days to appear in your bank or credit card statement due to inter-bank processing timelines.
Policy Updates
Panchyog reserves the right to modify or revise this policy at any time. Any changes will be communicated via a notice on our official website and will become effective immediately upon publication.
Return and Replacement Policy
Customers may request a return with a replacement or a full refund within 7 days of receiving the product, under the following conditions:
1. Product Received Damaged or Defective
If your product arrives damaged or defective, please contact our Customer Care team without delay at +91-7703980539 or panchyogayurveda@gmail.com. After verifying the issue, we will either issue a refund or send a replacement based on your preference. Please ensure the product is returned with all original packaging and contents.
2. Incorrect Product Delivered
If you receive an item different from what you ordered, reach out to our Customer Care team at +91-7703980539 or panchyogayurveda@gmail.com. Following verification, we will arrange for a refund or replacement as per your choice. The original packaging and all contents must be included when returning the product.